Resort a La Cruz de Huanacaxtle

Sharonn Regno Unito

Love the theme, the staff were amazing

Mabinty Canada

Upon my arrival at the hotel, I had no clue where things were. I had to ask for directions, and eventually, everything was explained to me. There was a miscommunication in booking; the room I was assigned was not the one I had reserved. After discussing with the manager, I was transferred to a suite. Despite being advertised as all-inclusive, there was only one restaurant open at a time. Although I was informed there were four, only one was operational. Consequently, we were stuck with buffet meals for three days, with one day offering a different experience where someone took our orders. Nevertheless, all the staff were extremely kind and helpful, and the drinks were excellent. The property was very clean. The food and drinks at the beach bar were also great, with another set of excellent staff. Overall, I had a pleasant experience. However, I wished there were multiple restaurant options, especially since I booked the all-inclusive package with that expectation.

Donalda Canada

It’s lovely and quiet. The staff are amazing, very friendly and helpful. The location is fabulous. The food is excellent.

Christopher Stati Uniti

The condo was great. Very spacious and the beds were very comfortable.

charly Regno Unito

Beautiful property and the beach is amazing. The staff were all friendly and very helpful. We went as a family group of 10 generations. There were activities geared towards all of us. It was so relaxing!!

Celine Stati Uniti

The food, the staff, the place, the beach

Redun Svezia

The hotel is very nice and the staff is very friendly and helpful The breakfast is very good Services provided by the hotel

Magnolia Messico

The architectural design is wonderful. Great spaces, doesn’t feel crowded at any moment. Excellent food, excellent service.

Chris Stati Uniti

We were at this resort in December 2021 when they were only 7 months old. It was great but the food was just OK and the pool service wasn't great. BUT........our stay this time was incredible. All of the food and new restaurants are incredible. The pool staff each day was super attentive, getting us custom orders that were not on the menu. The overall staff is always nice, helpful, incredible!