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Located 492 feet away from the main square, La Casa de Los Balcones offers accommodations in Chachapoyas. Free WiFi is available throughout the property. Each room comes with a flat-screen TV with cable channels and fitted with a private bathroom. You will find luggage storage space at the property.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Continental, American


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Availability

Select dates to see this property's availability and prices

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.3
Comfort
9.2
Value for money
9.2
Location
9.5
Free WiFi
8.8
High score for Chachapoyas
Select topics to read reviews:

See what guests loved the most:

  • Chelsey
    United States of America United States of America
    Nice place. In the center. Good breakfast. Big hotel. Big rooms.
  • Mary
    United States of America United States of America
    Great location. Friendly and helpful staff. Tasty breakfast. Very clean. Comfortable.
  • Alina
    Mexico Mexico
    The hospitality was on point! The staff is amazing, the location is prefect, the rooms are clean and cozy, the breakfast is great, they provide a water dispenser (the first I see in South America!) so you can refill your water bottle. 100% recommend!

Hotel area info

Amenities of La Casa de Los Balcones
Great facilities! Review score, 8.9

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Parking
  • Non-smoking rooms
  • Family rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Bathtub or shower
  • Shared toilet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
  • Sun deck
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Video
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
    Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs $6 per day.
    Front Desk Services
    • Invoice provided
    • Baggage storage
    • Tour desk
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • Key access
    • 24-hour security
    • Safe
      Additional charge
    General
    • Shuttle service
      Additional charge
    • Smoke-free property
    • Private entrance
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    Accessibility
    • Upper floors accessible by stairs only
    • Entire unit located on ground floor
    Languages Spoken
    • Spanish

    House rules

    La Casa de Los Balcones takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 10:00 PM

    Check-out

    From 5:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa UnionPay credit card UnionPay debit card Discover JCB Diners Club American Express Cash La Casa de Los Balcones accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please inform La Casa de Los Balcones of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about La Casa de Los Balcones

    • La Casa de Los Balcones offers the following activities/services (charges may apply):

      • Guests staying at La Casa de Los Balcones can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

        Breakfast option(s) include:

        • Continental
        • American

      • The prices at La Casa de Los Balcones may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Room options at La Casa de Los Balcones include:

        • Double
        • Twin

      • Check-in at La Casa de Los Balcones is from 2:00 PM, and check-out is until 12:00 PM.

      • Yes, La Casa de Los Balcones is popular with guests booking family stays.

      • La Casa de Los Balcones is 650 feet from the center of Chachapoyas. All distances are measured in straight lines. Actual travel distances may vary.