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Hotel Mamá Carlota provides accommodation with free WiFi in Querétaro. Conveniently situated in the Historic Monuments Zone district, the property is situated 7 km from Queretaro Congress Centre and 15 km from Uptown Center Queretaro. Antea is 16 km from the hotel and San Francisco Temple is 1.6 km away. At the hotel, all rooms are fitted with a patio. Rooms are complete with a private bathroom equipped with a bath, while certain units at Hotel Mamá Carlota also boast a terrace. All guest rooms come with a flat-screen TV with cable channels. Speaking English, Spanish and Dutch, staff are ready to help around the clock at the reception. Josefa Ortiz de Dominguez Auditorium is 2.9 km from the accommodation. The nearest airport is Quétaro Intercontinental Airport, 34 km from the property.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Querétaro, this hotel has an excellent location score of 9.2

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
2 large double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.4
Comfort
9.3
Value for money
8.9
Location
9.2
Free WiFi
8.9
High score for Querétaro
Select topics to read reviews:

See what guests loved the most:

  • Isa
    Canada Canada
    Cozy boutique hotel located in city center. We appreciated the included parking and being within walking distance from the city's main attractions.
  • Ramona
    Germany Germany
    Nice service, beautiful and clean rooms and parking situation well organized.
  • Niklas
    Germany Germany
    Modern and new (!?) Hotel, comfortable bed, very clean, city centre is only a very few steps away, friendly and helpful staff

Hotel surroundings

Facilities of Hotel Mamá Carlota
Great facilities! Review score, 9

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Extra long beds (> 2 metres)
View
  • Inner courtyard view
  • View
Outdoors
  • Outdoor furniture
  • Patio
  • Balcony
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV
Food & Drink
  • Fruits
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Non-smoking throughout
  • Soundproofing
  • Private entrance
  • Car hire
  • Soundproof rooms
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Massage chair
  • Full body massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Make up services
  • Beauty Services
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Hotel Mamá Carlota takes special requests - add in the next step!

Check-in

From 13:00 to 18:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.

The fine print
Need-to-know information for guests at this property

Opening hours for the parking varies depending on the day of the week, please contact the property for further details.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Mamá Carlota

  • The prices at Hotel Mamá Carlota may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Mamá Carlota is from 13:00, and check-out is until 11:00.

  • Room options at Hotel Mamá Carlota include:

    • Double
    • Quadruple

  • Hotel Mamá Carlota offers the following activities / services (charges may apply):

    • Massage
    • Back massage
    • Make up services
    • Massage chair
    • Walking tours
    • Foot massage
    • Spa/wellness packages
    • Neck massage
    • Tour or class about local culture
    • Full body massage
    • Beauty Services

  • Hotel Mamá Carlota is 550 yards from the centre of Querétaro. All distances are measured in straight lines. Actual travel distances may vary.