Get the celebrity treatment with world-class service at Holiday Inn Ciudad Del Carmen, an IHG Hotel

Set 2 km from the Playa Norte Beach, Holiday Inn Ciudad Del Carmen offers a free airport shuttle service and free Wi-Fi. It features an outdoor swimming pool and a buffet restaurant. Each spacious, air-conditioned room has attractive décor and tiled floors. All rooms have cable TV and a small seating area. The Akalan restaurant serves a range of international cuisine. There is also a poolside bar and a cocktail lounge. Set within Ciudad del Carmen’s business district, the Holiday Inn has easy access to the Mex 180 Motorway, which connects guests to Villahermosa and Campeche within approximately 2 hours.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.8)

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.3
Cleanliness
8.7
Comfort
8.9
Value for money
8.1
Location
8.8
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Andrew
    Australia Australia
    Close to the bus station - the hotel provides a shuttle to get there.
  • O
    Oscar
    Mexico Mexico
    Breakfast good, location good, good with free meals for children, treats for pets. Good that requests are being answered. Pool area good
  • Samuel
    Mexico Mexico
    Todo la habitacione súper cómodas, muy limpio la alberca mi parte favorita ❤️

Hotel surroundings

Restaurants
1 restaurant on site

  • Akalan
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional

Facilities of Holiday Inn Ciudad Del Carmen, an IHG Hotel
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Restaurant
  • Fitness centre
  • Airport shuttle (free)
  • Facilities for disabled guests
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Coffee machine
  • Tumble dryer
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Evening entertainment
    Additional charge
  • Billiards
  • Children's playground
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not possible).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Visual aids: Braille
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Fitness centre
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Holiday Inn Ciudad Del Carmen, an IHG Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Holiday Inn Ciudad Del Carmen, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

When travelling with pets, please note that an extra charge of MXN 390 per pet, per stay applies.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Holiday Inn Ciudad Del Carmen, an IHG Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Holiday Inn Ciudad Del Carmen, an IHG Hotel

  • Room options at Holiday Inn Ciudad Del Carmen, an IHG Hotel include:

    • Twin/Double
    • Double
    • Suite
    • Quadruple

  • Check-in at Holiday Inn Ciudad Del Carmen, an IHG Hotel is from 15:00, and check-out is until 12:00.

  • The prices at Holiday Inn Ciudad Del Carmen, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Holiday Inn Ciudad Del Carmen, an IHG Hotel is popular with guests booking family stays.

  • Holiday Inn Ciudad Del Carmen, an IHG Hotel is 1.7 miles from the centre of Ciudad del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Holiday Inn Ciudad Del Carmen, an IHG Hotel has 1 restaurant:

    • Akalan

  • Holiday Inn Ciudad Del Carmen, an IHG Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Children's playground
    • Billiards
    • Evening entertainment
    • Public Bath
    • Fitness
    • Swimming Pool