Get the celebrity treatment with world-class service at Hotel Hacienda Real

This hotel is located in central Ciudad del Carmen, just 3 minutes’ drive from the airport. It offers an outdoor pool, fitness centre and air-conditioned rooms with free Wi-Fi and cable TV. The rooms at the Hotel Hacienda Real feature classic-style décor. Each one comes with a work desk, coffee maker and a private bathroom. The hotel’s Los Vitrales Restaurant serves regional and international food. There is also a stylish cocktail bar with a big screen. You can drive to the beach in 7 minutes from the Hacienda Real. The PEMEX central offices are a 3-minute drive away. We offer you Rooms with balcony and smoking area, Swimming pool, Free transportation to the airport, Free Internet.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
Bedroom 1:
2 large double beds
Bedroom 2:
2 extra-large double beds
Living room:
3 sofa beds
2 large double beds
1 large double bed
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Guest reviews

Categories:

Staff
7.7
Facilities
8.1
Cleanliness
8.4
Comfort
8.7
Value for money
7.8
Location
8.7
Free WiFi
6.4
Low score for Ciudad del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Derek
    United Kingdom United Kingdom
    A comfortable stay just a short walk from the ADO bus station and easy to find. The pool was a nice place to cool off.
  • Carl
    Germany Germany
    Nice Hotel with an excellent pool with palm trees, quite central in CdC.
  • Veronika
    Slovenia Slovenia
    The hotel was very nice, with swimming pool and nice, speacious room. We spend a very good time there.

Hotel surroundings

Restaurants
1 restaurant on site

  • Los Vitrales
    • Cuisine
      American • Italian • Mexican • Seafood • Local • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian

Facilities of Hotel Hacienda Real
Great facilities! Review score, 8.1

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Restaurant
  • Fitness centre
  • Airport shuttle (free)
  • Facilities for disabled guests
  • Room service
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Packed lunches
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Fitness centre
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Hacienda Real takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Check-out

From 00:00 to 13:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Mastercard Visa American Express Cash Hotel Hacienda Real accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Hotel Hacienda Real

  • Hotel Hacienda Real has 1 restaurant:

    • Los Vitrales

  • Check-in at Hotel Hacienda Real is from 15:00, and check-out is until 13:00.

  • Room options at Hotel Hacienda Real include:

    • Double
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Hacienda Real is 1.6 miles from the centre of Ciudad del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Hotel Hacienda Real is popular with guests booking family stays.

  • The prices at Hotel Hacienda Real may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Hacienda Real offers the following activities / services (charges may apply):

    • Fitness centre
    • Swimming Pool
    • Public Bath
    • Fitness