One child free 0-12 years old in low seasons. To make valid this promotion, add the children information and age, into the reservation. Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.

Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable).

Hostia sú pri registrácii povinní predložiť platný doklad totožnosti s fotografiou a kreditnú kartu. Upozorňujeme, že vyhovenie špeciálnym požiadavkám zavisí od dostupnosti a môžu sa na ne vzťahovať dodatočné poplatky.

Prosím, informujte ubytovacie zariadenie Grand Oasis Palm - All inclusive o predpokladanom čase príchodu vopred. Môžete na to použiť políčko Špeciálne požiadavky počas rezervácie alebo kontaktovať ubytovacie zariadenie priamo. Kontaktné údaje sú uvedené v potvrdení vašej rezervácie.

Pridelenie parkovacieho miesta vzhľadom na obmedzenú kapacitu závisí od dostupnosti.

Vzhľadom na situáciu súvisiacu s koronavírusom (COVID-19) sú v tomto ubytovaní zavedené dodatočné bezpečnostné a hygienické opatrenia.

Vzhľadom na situáciu súvisiacu s koronavírusom (COVID-19) môžu byť stravovacie služby v tomto ubytovaní obmedzené alebo nedostupné.

Vzhľadom na situáciu súvisiacu s koronavírusom (COVID-19) toto ubytovanie prijalo opatrenia na ochranu zdravia hostí a zamestnancov, preto je možné, že niektoré služby a vybavenie sú dostupné len obmedzene alebo dočasne nie sú dostupné.

Vzhľadom na situáciu súvisiacu s koronavírusom (COVID-19) toto ubytovanie skrátilo prevádzkový čas recepcie a služieb.

Vzhľadom na situáciu súvisiacu s koronavírusom (COVID-19) momentálne v tomto ubytovaní nie je možné využiť wellness služby ani posilňovňu.