Get the celebrity treatment with world-class service at Hotel Criol

Located in the centre of Querétaro, 400 metres from the main plaza (Plaza de Armas) close to 5 de mayo avenue, Hotel Criol features a year-round outdoor pool and terrace. Each room at this hotel is air conditioned and comes with a flat-screen TV. Certain units have a seating area where you can relax. A terrace or patio are featured in certain rooms. All rooms are equipped with a private bathroom. Extras include free toiletries and a hairdryer. Hotel Criol features free WiFi throughout the property. There is a 24-hour front desk at the property. Jardin Zenea is 400 metres from Hotel Criol, while La Santa Cruz Temple is 600 metres from the property. The nearest airport is Querétaro International Airport, 34 km from Hotel Criol.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Querétaro, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.9
Location
9.6
Free WiFi
8.5
High score for Querétaro
Select topics to read reviews:

See what guests loved the most:

  • Gabrielle
    United States United States
    Hotel is in a fabulous location on a quiet street. Outdoor spaces are plentiful and peaceful. Room was clean and bed was comfortable.
  • Kathy
    Australia Australia
    Fantastic location close to the main square Staff were all friendly and helpful Room was great, clean and comfy We only stayed for one night but would definitely stay again!
  • Aleksandra
    Mexico Mexico
    The venue, the location, we had a small patio in the room - which was amazing! Swimming pool, amazing breakfast, great service!!

Hotel surroundings

Restaurants
2 restaurants on site

  • Restaurante del Criol
    • Cuisine
      Mexican
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Modern
  • BRUNCH en el Criol Sábados y Domingos
    • Cuisine
      Mexican • Local
    • Open for
      Brunch
    • Ambiance
      Family friendly • Modern

Facilities of Hotel Criol
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • 2 restaurants
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs MXN 290 per day.
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • Smoke alarms
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Heating
    • Soundproofing
    • Private entrance
    • Laptop safe
    • Soundproof rooms
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    Accessibility
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Seasonal
    • All ages welcome
    • Heated pool
    • Pool/beach towels
    Languages spoken
    • English
    • Spanish

    House rules

    Hotel Criol takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Available 24 hours

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card American Express Cash Hotel Criol accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    There is no elevator at the property so please inform if you need a ground level room.

    Please note that when reserving 6 rooms or more group policies will apply. Please contact the hotel for more information.

    Parking is located 3 blocks from the property, valet service is available.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Criol in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Hotel Criol

    • Hotel Criol offers the following activities / services (charges may apply):

      • Walking tours
      • Swimming Pool
      • Bike tours

    • The prices at Hotel Criol may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Hotel Criol is from 15:00, and check-out is until 12:00.

    • Hotel Criol is 450 yards from the centre of Querétaro. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Hotel Criol has 2 restaurants:

      • BRUNCH en el Criol Sábados y Domingos
      • Restaurante del Criol

    • Room options at Hotel Criol include:

      • Suite
      • Family
      • Double