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Offering an outdoor pool and a restaurant, Hotel Boutique Casa Isabella is located in Tepoztlán. Guests enjoy stunning views of the surrounding mountains, plus an on-site spa and free Wi-Fi. Each luxurious, spacious suite here features a flat-screen TV and a seating area. They also include an iPod docking station and a private bathroom with a shower and toilet. At Hotel Boutique Casa Isabella you will find free bike rental, in addition to a shared lounge, a games room and a tour desk. The property offers free parking. Cuernavaca City Centre can be reached in 30 minutes by car, while Mexico City is just 90 km away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Great Food: Meals here are highly recommended

Breakfast info

Full English/Irish

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.0
Cleanliness
9.3
Comfort
9.4
Value for money
8.4
Location
8.3
Free WiFi
6.1
High score for Tepoztlán
Select topics to read reviews:

See what guests loved the most:

  • Miguel
    Mexico Mexico
    La tranquilidad que se tiene en todo momento, no hay ruido ni nada que disturbe la paz
  • Jorge
    Mexico Mexico
    Muy buen servicio, muy amables y serviciales. Las terrazas son agradables y cómodas
  • Solis
    Mexico Mexico
    todo si es una estancia cara pero lo.vale. el.precio de.los.alimentos súper bien ... y la.verdad el sabor increíble los.masajes.tambien. todo muy bien no

Hotel surroundings

Restaurants
2 restaurants on site

  • CASA ISABELLA
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Dietary options
      Gluten-free
  • Restaurante #2
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Romantic
    • Dietary options
      Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Hotel Boutique Casa Isabella
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Spa and wellness centre
  • Free WiFi
  • 2 restaurants
  • Airport shuttle
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Alarm clock
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Patio
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Activities
  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Horse riding
    Off-site
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Table tennis
  • Games room
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Blu-ray player
  • Laptop
  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • DVD player
  • Radio
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Adult only
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Mosquito net
  • Wake-up service
  • Laptop safe
  • Fan
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Yoga classes
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • French

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Boutique Casa Isabella takes special requests - add in the next step!

Check-in

From 15:00 to 20:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 12:00 to 13:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Cash Hotel Boutique Casa Isabella accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Boutique Casa Isabella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Boutique Casa Isabella

  • Room options at Hotel Boutique Casa Isabella include:

    • Suite

  • The prices at Hotel Boutique Casa Isabella may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Boutique Casa Isabella offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Massage
    • Cycling
    • Hiking
    • Games room
    • Table tennis
    • Horse riding
    • Body scrub
    • Tour or class about local culture
    • Swimming Pool
    • Temporary art galleries
    • Bicycle rental
    • Live music/performance
    • Spa/wellness packages
    • Themed dinner nights
    • Yoga classes
    • Beauty Services
    • Body wrap
    • Walking tours
    • Spa lounge/relaxation area
    • Cooking class
    • Facial treatments
    • Live sport events (broadcast)
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair styling
    • Body treatments

  • Guests staying at Hotel Boutique Casa Isabella can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Full English/Irish

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Boutique Casa Isabella on this page.

  • Hotel Boutique Casa Isabella has 2 restaurants:

    • Restaurante #2
    • CASA ISABELLA

  • Check-in at Hotel Boutique Casa Isabella is from 15:00, and check-out is until 13:00.

  • Hotel Boutique Casa Isabella is 2.7 miles from the centre of Tepoztlán. All distances are measured in straight lines. Actual travel distances may vary.