• City view
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
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Boasting a fitness centre, bar and views of river, SureStay Hotel by Best Western Vientiane is situated in Vientiane, 1 km from Wat Sisaket. Among the facilities of this property are a restaurant along with free WiFi throughout the property. The accommodation features a concierge service, valet parking and currency exchange for guests. The rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a kettle, a bidet, a hairdryer and a desk. Featuring a private bathroom with a shower and free toiletries, rooms at the hotel also boast a city view. The units have a wardrobe. The accommodation offers a terrace. There is an in-house snack bar and guests can also make use of the business area. Popular points of interest near SureStay Hotel by Best Western Vientiane include Hor Phra Keo, Laos National Museum and Chaofa Ngum Statue. The nearest airport is Wattay International, 4 km from the hotel, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Hotel by Best Western
Hotel chain/brand
SureStay Hotel by Best Western

Property highlights

Situated in the best rated area in Vientiane, this hotel has an excellent location score of 9.3

Breakfast info

Continental, American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.5
Cleanliness
9.0
Comfort
8.9
Value for money
8.1
Location
9.3
Free WiFi
8.4
High score for Vientiane
Select topics to read reviews:

See what guests loved the most:

  • Yi
    Australia Australia
    Stayed on 7th floor overlooking Mekong River, night markets and a temple that lit up at night, great view and facilities. Within walking distance to everything. Breakfast was very good. Rooftop bar is an amazing place to have a bite or drink a beer.
  • Adrian
    Ireland Ireland
    Clean, great location, good breakfast, nice staff. Had an issue with collection from airport but it was resolved quickly and generously.
  • Colin
    Australia Australia
    Good location and room. Rooftop bar is also very good.

Hotel surroundings

Restaurants
1 restaurant on site

  • Tipsy Elephant
    • Cuisine
      American • Local • Asian • International
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern

Facilities of SureStay Hotel by Best Western Vientiane
Great facilities! Review score, 8.5

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • River view
  • City view
  • View
Outdoors
  • Terrace
Activities
  • Happy hour
    Additional charge
Living Area
  • Desk
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Lift
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Wellness
  • Fitness centre
Languages spoken
  • English
  • Lao
  • Thai

House rules

SureStay Hotel by Best Western Vientiane takes special requests - add in the next step!

Check-in

From 14:00 to 23:30

Check-out

From 06:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 30 is required on arrival. That's about EUR 27. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Cash is not accepted SureStay Hotel by Best Western Vientiane accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of US$30 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about SureStay Hotel by Best Western Vientiane

  • The prices at SureStay Hotel by Best Western Vientiane may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at SureStay Hotel by Best Western Vientiane include:

    • Double
    • Suite

  • SureStay Hotel by Best Western Vientiane offers the following activities / services (charges may apply):

    • Fitness centre
    • Happy hour

  • Check-in at SureStay Hotel by Best Western Vientiane is from 14:00, and check-out is until 12:00.

  • SureStay Hotel by Best Western Vientiane has 1 restaurant:

    • Tipsy Elephant

  • Guests staying at SureStay Hotel by Best Western Vientiane can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • American

  • SureStay Hotel by Best Western Vientiane is 400 yards from the centre of Vientiane. All distances are measured in straight lines. Actual travel distances may vary.