Stela Hotel in Shymkent has 4-star accommodation with a bar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Guests can have a drink at the snack bar. The hotel will provide guests with air-conditioned rooms offering a wardrobe, a kettle, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Stela Hotel rooms have bed linen and towels. An à la carte breakfast is available each morning at the accommodation. The nearest airport is Shymkent International Airport, 10 km from Stela Hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.3
Cleanliness
9.6
Comfort
9.5
Value for money
8.9
Location
8.6
High score for Shymkent
Select topics to read reviews:

See what guests loved the most:

  • Dursun
    Turkey Turkey
    Özellikle otel çalışanları. Yardımsever güler yüzlü. Kasım ve annesi Angela bizimle oldukça ilgli ve candandilar.
  • Gulmira
    Kazakhstan Kazakhstan
    Чистота, белоснежное постельное белье, номера.Вежливый персонал, ребята стараются , молодцы.
  • Sophia
    Russia Russia
    Новый стильный отель с прекрасным ремонтом, с арт объектами. Шикарные огромные номера, вид на парк, качественная дорогая мебель, текстиль, в номере полотенца, халаты, тапочки, наборы для душа. Качественная сантехника просторная ванная комната....

Hotel surroundings

Restaurants
1 restaurant on site

  • Ресторан #2

    No additional info available

Facilities of Stela Hotel
Great facilities! Review score, 9.3

Most popular facilities
  • Free WiFi
  • Free parking
  • Room service
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • City view
  • Landmark view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Living Area
  • Dining area
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
    Services
    • Shuttle service
      Additional charge
    • Vending machine (drinks)
    • Private check-in/check-out
    • Luggage storage
      Additional charge
    • Wake-up service
    • Express check-in/check-out
      Additional charge
    • 24-hour front desk
    • Room service
    Reception services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Family rooms
    • Non-smoking rooms
    Languages spoken
    • English
    • Russian
    • Turkish

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Stela Hotel takes special requests - add in the next step!

    Check-in

    From 14:00 to 23:30

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 11:30 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of KZT 10000 is required on arrival. That's about RSD 2454. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are allowed on request. Charges may be applicable.

    Mastercard Visa Cash Bankcard Stela Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Stela Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    A damage deposit of KZT 10,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Stela Hotel

    • Stela Hotel offers the following activities / services (charges may apply):

      • Stela Hotel has 1 restaurant:

        • Ресторан #2

      • Stela Hotel is 1.1 miles from the centre of Shymkent. All distances are measured in straight lines. Actual travel distances may vary.

      • The prices at Stela Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

      • Check-in at Stela Hotel is from 14:00, and check-out is until 12:00.

      • Yes, Stela Hotel is popular with guests booking family stays.

      • Room options at Stela Hotel include:

        • Double
        • Suite