Our Roof Terrace will be open from May to October.

GROUP POLICY: Any reservation of 10 people or more per night will be considered a group with different terms and conditions. Groups reservations can only be made through our reservations team, and Generator reserves the right to cancel it otherwise.

AGE RESTRICTIONS: Individuals under the age of 18 can only stay at the Hostel when accompanied by a parent or legal guardian in the same room. The room must be private. Unaccompanied under 18's are not allowed to stay in shared rooms, unless they are part of a group that has booked out the entire shared room. The group leader must provide the required documentation to Generator. Failure to comply with these policies will result in automatic cancellation of the booking with no refund. Guests violating these rules will not be permitted to check into the Hostel.

PAYMENT: The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

PET POLICY: We would welcome a dog on property but only when staying in a private room, and subject to a fee per dog per Stay. Only Dog under 75lbs./ 34kg.

PAYMENT: For Advance Purchase rates/Non Refundable rates, we require the payment card used for booking to be presented upon check in.

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.