Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road features free WiFi throughout the property and views of city in Hangzhou. The property is around 3.9 miles from Wushan Square, 6.1 miles from Lingyin Temple and 6.9 miles from Xixi Wetland. The property is 3.1 miles from Hangzhou East Train Station, and within 0.9 miles of the city center. All rooms come with air conditioning, a flat-screen TV with cable channels, an electric tea pot, a shower, free toiletries and a desk. At the hotel the rooms have bed linen and towels. Non-stop advice is available at the reception, where staff speak English and Chinese. Remnant Snow on the Bridge in Winter is 2.9 miles from Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road, while Bai Causeway is 3 miles from the property. The nearest airport is Hangzhou Xiaoshan International Airport, 18 miles from the accommodation.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 full beds
1 queen bed
1 twin bed
and
1 full bed
1 full bed
and
1 queen bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.4
Cleanliness
9.1
Comfort
9.6
Value for money
9.7
Location
8.8
High score for Hangzhou
Select topics to read reviews:

See what guests loved the most:

  • Mark
    United Kingdom United Kingdom
    Perfect location to get to fantastic places on metro 200 metres from metro line perfect!
  • Oxana
    Russia Russia
    Прекрасный отзывчивый персонал. Отличные завтраки. Большой уютный номер. Сотрудники ресепшн позаботились о заказе такси в аэропорт без какой-то дополнительной оплаты, постоянно предлагают ароматный вкусный чай, улыбчивые и полезные, спасибо!

Hotel area info

Amenities of Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road
Great facilities! Review score, 9.4

Most popular amenities
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Additional bathroom
  • Bathtub or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
View
  • City view
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Lockers
  • Baggage storage
  • Wake-up service/Alarm clock
  • 24-hour front desk
Safety & security
  • Safe
General
  • Air conditioning
  • Carpeted
  • Family rooms
  • Facilities for disabled guests
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
Languages Spoken
  • English
  • Chinese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club Cash is not accepted Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road

  • Yes, Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road is popular with guests booking family stays.

  • The prices at Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road offers the following activities/services (charges may apply):

    • Check-in at Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road is from 2:00 PM, and check-out is until 12:00 PM.

    • Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road is 2,450 feet from the center of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road include:

      • Double
      • Twin
      • Suite
      • Family