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What guests said about Bhurban:
2.0
Scored 2.0
i had to leave the hotel an hour after check in because he...
i had to leave the hotel an hour after check in because he place was in such sorry state. not recommended for families at all.
unsafe place with random men roaming around. anyone could come up to our apartment and take a look. absolutely sorry state of affairs. terrible experience. not recommended to anyone.
Also, rude staff. used abusive language with me.
A
Anonymous
4.0
Scored 4.0
Location was away from traffic and busy areas which was good...
Location was away from traffic and busy areas which was good. But they were packed to capacity due to which they did not give attention as in the past. Further, they had a musical concert @ Rs.15000 per person and those who did not opt for it, had limited choice in dining because their restaurants were closed on night 13th/14th August.
Shabih
6.0
Scored 6.0
1- Ambience : front desk corwded not a proper queue followed...
1- Ambience : front desk corwded not a proper queue followed.
2- Hosue keeping services are really poor, they missed cleaning surface and areas, lobby side windows locks are not porpley function, wash room showers not working, food basket missed int he room, we have to call two to three for these petty services to make it working.
3- Parking not propely managed someone parked car in such a way that it looks occupied two parkings.
4- Overall food is pathetic in buffet, breakfast and Al-cart in chinese cusine.
5- Lobby fast food is better but not signature.
In 5-Star I mean you are not expecting such blunders
Khurram Aman
Pakistan
8.0
Scored 8.0
Mesmerizing weather and awesome beauty of the town.
Mesmerizing weather and awesome beauty of the town. After Pearl Continental Hotel in Bhuban, I would recommend "Holiday Grand Resort Hotel" that is great value of money and have excellent staff to serve you.
Khalid
Pakistan
10
Scored 10
I liked the views from room most.
I liked the views from room most.
They did had live music could just sit in Gallery and listen to it.
Facilites for children were there but did not get chance to use it. If you ever travel there and eat only order local food not fast food.
Ruquia
United Kingdom
4.0
Scored 4.0
Over priced lodging
Rude Reception staff
Over priced lodging
Rude Reception staff
False charges posting
Not great value for money
Untidy and congested dining room for breakfast
Expensive food
Locations and view is nice
Property is old but maintained
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. The view from the room was breathtaking I was very pleased with my stay. I hope to be back for a longer visit in the future.
Comfortable and cozy atmosphere,rooms were immaculately clean and maintained, location was extremely convenient,staff were frienldy and welcoming, provided excellent customer service,apt was well equipped with all the necessary amenities and facilities,very convenient parking, excellent value for money, exceeding expectations..
Very nicely maintained place. Well thought off and smaller details all cared for. Professional staff. Good service and decent food. Nice terraces with great views.
Access road is a nightmare though. Something needs to be done to fix that. Also a signboard of the place should be at the turnoff point on Murree Bhurban road.
My stay was a memorable experience. I extend my sincere gratitude to the entire team for their dedication to creating a welcoming and comfortable environment. I wholeheartedly recommend this hotel] to fellow travellers and look forward to returning in the future.
Everything is great, very well maintained and a great place to stay. The views around the property are exceptional. Alamgir was very helpful and looked after us to the best of his abilities. Will definitely stay here again if visiting Bhurban.
Alhamdulillah their ambiance was on point. From their staff to their comfort level, everything was remarkable. Their quality of food was also 10/10. Environment is really suitable for families. Highly recommended.
Very good experience to stay at this hotel.hot water wifi view everything is good. Neat and clean rooms. Very good stay near PC bhurban.recomended for families. Family hotel
Flat is on very peaceful location, just next to PC bhurban , rooms are big and ventilation is really good in all flat . All facilities available that one flat require
The only thing that made me excited to visit this hotel was the online booking staff who communicated on phone and told about the hotel but found the other way.
Very courteous staff at front desk. We were facilitated and taken care of very well. Hotel location is great as always and there was good management all around.
Courteous Staff. Especially Talha Abbasi and Masud Abbasi. Very friendly and hospitable. I highly recommend it. I plan another stay in future Insh'ALLAH.
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