• Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Luggage storage
  • Heating
  • Lift

Newly refurbished Mercure Melbourne Southbank is ideally located just 601m from Southbank Promenade on the Yarra River, a 10 min walk to the popular Bourke Street Mall, 15 minutes' walk from Crown Casino, and only 350m from Flinders Street Station. Each of the 275 rooms are fitted with a generous bed, kitchenette, TV, Wi-Fi, safety box, ironing equipment and air conditioning. The hotel has a guest laundry, luggage storage, 24-hour front desk, a self-check-in desk and spacious meeting and event spaces. The restaurant serves buffet breakfast and offers an all-day menu available for in-room orders. Fixed-price parking is available at Wilson Eureka Carpark, where guests can present their entry ticket to reception upon arrival. Parking space - subject to availability.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the real heart of Melbourne, this hotel has an excellent location score of 9.4

Breakfast info

Continental, Full English/Irish, Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
or
1 sofa bed
2 single beds
2 single beds
1 extra-large double bed
2 large double beds
1 large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
7.8
Cleanliness
8.1
Comfort
8.2
Value for money
8.0
Location
9.4
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Kenneth
    Australia Australia
    breakfast was very good with lots to choose from, very happy location was great as we were attending the ballet in Hamer Hall room was very comfortable & we had access to an iron for my granddaughters dress, which was crumpled on arrival
  • Sharon
    Australia Australia
    Fantastic breakfast and excellent location. Great for work or a holiday.
  • Dannynheather
    New Zealand New Zealand
    Extremely good location. Very close to restaurants and bars. Very handy to trains.

Hotel surroundings

Restaurants
1 restaurant on site

  • Distrikt Press
    • Cuisine
      Australian
    • Open for
      Breakfast
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Mercure Melbourne Southbank

Most popular facilities
  • Parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Dining table
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs AUD 30 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English

House rules

Mercure Melbourne Southbank takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Extra bed upon request
AUD 50 per stay
Cot upon request
Free
5+ years
Extra bed upon request
AUD 50 per stay

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB American Express Cash is not accepted Bankcard Mercure Melbourne Southbank accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please inform Mercure Melbourne Southbank in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Mercure Melbourne Southbank

  • Guests staying at Mercure Melbourne Southbank can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet

  • The prices at Mercure Melbourne Southbank may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mercure Melbourne Southbank has 1 restaurant:

    • Distrikt Press

  • Mercure Melbourne Southbank offers the following activities / services (charges may apply):

    • Mercure Melbourne Southbank is 850 yards from the centre of Melbourne. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Mercure Melbourne Southbank include:

      • Quadruple
      • Double
      • Twin
      • Triple
      • Family

    • Check-in at Mercure Melbourne Southbank is from 14:00, and check-out is until 11:00.