• Apartments
  • Kitchen
  • City view
  • Washing machine
  • Free WiFi
  • Balcony
  • Bath
  • Air conditioning
  • Key card access
  • Daily housekeeping

Experience world-class service at Platinum Luxury Stays at Freshwater Place

Located in the heart of Melbourne CBD, Platinum Luxury Stays at Freshwater Place offers modern self-contained accommodation. Each apartment provides free WiFi. All apartments have prime landmark views. Guests of Platinum Apartments can take a leisurely 5-minute stroll down the Southbank Promenade or to Crown Casino, where a variety of shopping and dining options are available. Melbourne Arts Centre and Flinders Street Station are both a 10-minute walk away. The luxurious air-conditioned apartments will provide you with a spacious lounge, flat-screen TV with cable channels, DVD player and an iPod dock. You can prepare a meal in the fully equipped kitchen, which includes a microwave, dishwasher and a stovetop. Bathrooms include a shower and a bath, hairdryer and free toiletries. Some apartments have a balcony and Yarra River views.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Melbourne, this property has an excellent location score of 9.7

Want a great night's sleep? This property was highly rated for its very comfy beds.

Private parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 bunk beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 bunk beds
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
2 bunk beds
Bedroom 3:
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 bunk bed
Bedroom 3:
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.6
Location
9.7
Free WiFi
9.1
High score for Melbourne
Select topics to read reviews:

See what guests loved the most:

  • Wei
    Malaysia Malaysia
    The areas surrounding is beautiful and peaceful. There is a lot cafe and pub and restaurant. It's very convenient and walking distance to Melbourne city and train/tram station. Nearby to tourist attraction.
  • Helen
    Australia Australia
    Great location with a great view. Well decorated spacious apartment. We were a group of 4 ladies visiting Melbourne and the unit was perfect for us. We loved the apartment and would definitely stay there again.
  • Myong
    Australia Australia
    Secured accommodation, great city view, easy to find restaurants, good to going for a walk early in the morning 😎

Managed by Platinum Apartments within Freshwater Place Melbourne

Company review score: 9.4Based on 260 reviews from 1 property
1 managed property

Company information

Platinum Apartments has been brought to LIFE through the unique collaboration of my business partner and I. Our DREAM is to provide apartment-style accommodation to the HIGHEST calibre. We have been guided by an uncompromising DESIRE to bring together INTIMATE luxury self-contained apartment accommodation that is furnished and serviced to the highest level. PERSONAL SERVICE: We provide a personalised service to all our guests. One of Platinum Apartments' friendly staff members will meet you on arrival at the building. We will show you to your apartment and how to access the building and carpark [if booked]. We are happy to answer any questions you may have during check-in. We do offer after-hours check-in's [*this requires booking *charges apply]. While you are staying with us, we provide you with a 24 emergency contact number. To provide this service, we ask our guests to let us know when they expect to arrive and their best contact number or email. This enables us to coordinate our staff to meet you. We understand that sometimes delays happen but just let us know so we can reschedule our timetable to meet you.

Property information

Beautifully located on the southern BANKS of the YARRA RIVER in Melbourne, PLATINUM APARTMENTS sets the BENCHMARK for LUXURY SELF-CONTAINED APARTMENT Accommodation in AUSTRALIA. LAVISHLY appointed and offering an IMPECCABLE standard of customer service and attention to detail. Platinum Apartments is a vacation rental that truly UNDERSTANDS the meaning of OPULENCE. We want our guests to feel WELCOME from the moment they walk through the door. Our MOTTO is, Enter as strangers, leave as FRIENDS, and for many of our guests, this is exactly what happens. Our team strives hard to bring unrivalled PERSONAL touches and QUALITY, ensuring Platinum Apartments is not just an apartment but a HOME AWAY from HOME and an experience you will LOVE. All of Platinum Apartments Melbourne luxuriously apartments have SPECTACULAR VIEWS to the city or Port Phillip Bay and feature a TRULY UNIQUE level of comfort and finish. Our inventory also includes PENTHOUSE apartments that overlook the beautiful skyline of Melbourne. When you are staying with Platinum Apartments at Freshwater you are right in the HEART of Melbourne, close to all the attractions to make your holiday a MEMORABLE one.

Neighbourhood information

You will find ACTIVITIES and ATTRACTIONS for you and your significant other as well as to suit your entire FAMILY. There will also be many restaurants that will TEMPT your taste buds. Meat & Wine Co, Crinitis Italian Restaurant at FRESHWATER PLACE to a large choice of HIGH-END restaurants at CROWN CASINO etc. Enjoy a luxurious holiday in beautiful MELBOURNE, Australia. Our expert STAFF are also HERE to HELP you plan or answer any questions you may have. We are available and provide an emergency on-call 24 hours number for any issues that may arise while you are here. For further information please do not hesitate to CALL us. All PHOTOS are TRUE, the apartment booked is the apartment you stay in. If you have any questions in regards to the type of apartment please contact us - Please check the apartment photos you are booking. MAIN COVER PHOTO is of our Luxury Waterfront 3 Bedroom Apartment within Freshwater Place (white dining suite)

Language spoken

English

Property surroundings

Restaurants
8 restaurants on site

  • Meat & Wine Co
    • Cuisine
      Australian
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
  • Water Front Restaurant
    • Cuisine
      Seafood • Steakhouse • Sushi • Australian • Local
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Gluten-free
  • ROSETTA RISTORANTE by Chef Neil Perry
    • Cuisine
      Italian • Australian
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • LEFT BANK RESTAURANT
    • Cuisine
      Australian • European
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • The BRESLIN Bar & Grill
    • Cuisine
      Steakhouse • Australian
    • Open for
      Brunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free
  • Pure South Dining
    • Cuisine
      Australian
    • Open for
      Breakfast • Brunch • Dinner • Cocktail hour
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • La Camera Southgate
    • Cuisine
      Italian • Pizza • Australian
    • Open for
      Breakfast • Brunch • Dinner • Cocktail hour
  • The ATLANTIC Restaurant
    • Cuisine
      Seafood • Local
    • Open for
      Brunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Gluten-free • Dairy-free

Facilities of Platinum Luxury Stays at Freshwater Place
Great facilities! Review score, 8.9

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 8 restaurants
  • Facilities for disabled guests
  • Laundry
  • Lift
  • Luggage storage
  • Air conditioning
Parking
Private parking is possible on site (reservation is needed) and costs AUD 35 per day.
  • Parking garage
  • Accessible parking
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • Children's high chair
  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Carpeted
  • Ironing facilities
  • Iron
Accessibility
  • Upper floors accessible by elevator
Food & Drink
  • Coffee house on site
  • Grocery deliveries
    Additional charge
  • Snack bar
  • Tea/Coffee maker
Activities
  • Walking tours
    Additional charge
  • Water park
    Additional chargeOff-site
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Outdoor & View
  • River view
  • City view
  • Landmark view
  • View
Building characteristics
  • Private apartment in building
Transport
  • Bicycle rental
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
Entertainment and family services
  • Strollers
  • Baby safety gates
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Nightclub/DJ
    Additional charge
  • Casino
Cleaning services
  • Daily housekeeping
    Additional charge
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Miscellaneous
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
Languages spoken
  • English

House rules

Platinum Luxury Stays at Freshwater Place takes special requests - add in the next step!

Check-in

From 14:00 to 17:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 00:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AUD 1500 is required on arrival. That's about GBP 774. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
AUD 10 per stay
2 years
Cot upon request
AUD 10 per stay
Extra bed upon request
AUD 75 per child, per night
3+ years
Extra bed upon request
AUD 75 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Mastercard Visa UnionPay credit card Eftpos JCB American Express Cash Platinum Luxury Stays at Freshwater Place accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 20:00 and 08:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that there is a 2% charge when you pay with any Visa, Mastercard, American Express or UnionPay credit card.

Guests under the age of 18 can only check-in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note a valid Government issued photo ID that matches the credit card name must be presented on check-in.

Cribs and high chairs are available upon request. For further information please contact the property in advance, using the contact details found on the booking confirmation.

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Please note that housekeeping service is only offered for stays of more than 7 nights. You can request daily housekeeping service at an extra charge.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Platinum Luxury Stays at Freshwater Place in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 20:00:00 and 08:00:00.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of AUD 1,500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Platinum Luxury Stays at Freshwater Place

  • Check-in at Platinum Luxury Stays at Freshwater Place is from 14:00, and check-out is until 10:00.

  • You can choose from a number of accommodation options at Platinum Luxury Stays at Freshwater Place (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, Platinum Luxury Stays at Freshwater Place is popular with guests booking family stays.

  • The prices at Platinum Luxury Stays at Freshwater Place may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • You can choose from a number of accommodation options at Platinum Luxury Stays at Freshwater Place (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests
    • 5 guests
    • 6 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Platinum Luxury Stays at Freshwater Place has 8 restaurants:

    • LEFT BANK RESTAURANT
    • La Camera Southgate
    • Meat & Wine Co
    • Pure South Dining
    • ROSETTA RISTORANTE by Chef Neil Perry
    • The ATLANTIC Restaurant
    • Water Front Restaurant
    • The BRESLIN Bar & Grill

  • Platinum Luxury Stays at Freshwater Place offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Snorkelling
    • Diving
    • Fishing
    • Casino
    • Windsurfing
    • Golf course (within 3 km)
    • Water park
    • Bicycle rental
    • Walking tours
    • Nightclub/DJ
    • Horse riding

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Platinum Luxury Stays at Freshwater Place on this page.

  • Platinum Luxury Stays at Freshwater Place is 1,000 yards from the centre of Melbourne. All distances are measured in straight lines. Actual travel distances may vary.